Easybach Limited - Privacy Policy

Last Updated: 8th February 2026

We’re in the business of homes, not harvesting data. We only collect what we need to respond to your enquiry, maintain our website, and help you move things forward if you decide to contact us.

What we collect

When you contact us through our website, we may collect:

your name
your phone number and/or email address
the location for your project (e.g., town/region, or an address if you provide it)
any details you include in your message (and attachments/photos if you choose to send them)

When you browse our website, we may also collect basic website info such as device/browser details and how you use the site.

Why we collect it

We use your information to:

respond to your enquiry
provide information, pricing guidance, or a quote
arrange a call, site visit, or next steps
improve our website and understand what’s working

Website tracking (cookies)

Our website may use analytics and advertising tools (such as Google Analytics and the Meta/Facebook Pixel) to measure website performance and advertising results. These tools may collect basic usage and device information.

You can control cookies through your browser settings (and, where enabled, via cookie preferences on our website).

Who we share it with

We do not sell your personal information.

We only share information with:

our team (so we can respond and help you), and
trusted service providers we use to run the website and communications (for example website hosting, email, and analytics providers).

If you choose not to provide information

Providing information is optional, but if you don’t provide contact details we may not be able to respond to your enquiry.

Keeping your information safe

We take reasonable steps to protect your information using industry-standard safeguards, and we limit access to authorised people who need it for their role.

How long we keep it

We keep personal information only as long as needed for the purposes above and normal business record-keeping.

Some information may be stored or processed outside New Zealand by our service providers.

Your rights

You can ask for a copy of the personal information we hold about you, or ask us to correct it if you think it’s wrong.